ЦЕЙЛОН - КАРТОН

* Most deliveries will typically arrive within the usual timeframe, but during special offers or during Christmas and other seasonal events, deliveries may be subject to delays.

NEED HELP?

Get answers to common questions from our FAQ page. Contact our customer service by email customercare@newbyteas.com or by call +44 (0)207 553 4521

RETURNS

To return an item purchased from Newby online, please email us at customercare@newbyteas.com with the details of the item and reason for return, and we will get back to you as soon as possible. Please note we cannot accept returns which have not been authorised in advance.

INTERNATIONAL DELIVERIES

If you cannot find your country in the list above, please use the country switch in our footer or visit our websites.